SERVICES

COMPUTERHELP provides IT Support in several ways.

The majority of our existing clients use our Managed IT Service, paying a flat monthly fee for a pro-active IT support service that covers their support requirements.

Ad-Hoc, Fix it when it breaks
For businesses that can survive down-time and do not require monitoring of system errors, backups, anti-virus etc. If IT's slow or broken - just give us a call – 01536 461002

IT Support Contracts

We provide two types of support contracts depending on the types of networks you have.

A Discount Hourly Rate Contract is designed for peer to peer networks that do not have a server implemented while a Managed IT Service is designed specifically for business that wish to own or already own a server.

Discounted Hourly Rate Contract

Rather than paying Ad-Hoc, the most expensive per job, we have introduced a way of paying for a bulk amount of hours based on a year contract, split into monthly payments. This firstly reduces the amount charged per hour and also introduces a response time for all issues.  

We have four types of contracts based on the size of hours you wish to purchase, Small, Medium, Large and Extra Large.

Please contact us for more details.

Call 01536 461002 today for a free no obligation discussion of your IT support requirements.

Managed IT Service

There are 3 different levels of service plans available; Monitoring Services, Remote Support and Onsite Engineer Support.

Managed Services means that your IT service provider is continuously monitoring the health of your infrastructure and managing growth by providing:

• Scheduled site/device reporting-a bird's eye view into the real performance of your IT infrastructure.
• Perspective into what equipment and software has been installed, and where current or new system resources can be best allocated
• The ability to forecast failures before they occur, such as a critical server running out of hard drive space.

Key Benefits

• Significant decrease in downtime
• Improved network and hardware performance
• Fewer 'growing pains' via network capacity management
• Lower costs and increased efficiency via resource reallocation
• Protection against security breaches
• Visits from your IT service provider are more productive and less intrusive
• Increased employee productivity by automating routine administrative functions

Have confidence in your IT environment

Is your business

ready for a server?

Make IT work for you

Networking Basics for

Small Businesses

Complete the form on our Contact Us page and you will be able to download these helpful documents.

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IT support and computer services covering Northamptonshire, Leicestershire and surrounding counties in the Kettering, Corby and Market Harborough area.

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IT support and computer repairs covering Northampton, Peterborough, Leicester, Kettering, Corby, Wellingborough and Market Harborough area.

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